STORE POLICY
PURCHASE POLICY
Each Jackson Wade Design item is reproduced from our exclusive, original art work; and there may be slight variations in color and shading. This should not be considered a defect, but rather an inherent quality of your specific item.
Your item, which is made exclusively for you at point of purchase is considered a custom item. Jackson Wade Design custom items are not subject to cancellations, returns, or exchanges.
​
We personally inspect each item before it ships out to ensure it meets our quality standards, and that you will be pleased with your purchase. In the event we missed something during our inspection, we simply ask that you contact us directly.
Our goal is your complete satisfaction, so let us work with you to reach a mutually beneficial solution should any issues arise.
​
SHIPPING
We provide a confirmation of shipping email that includes tracking information for your parcel, so that you can keep track of your purchase every step of the way. Please note that any item shipped back to Jackson Wade Design is to be paid for by the customer, unless other arrangements are made prior. Additionally, we cannot be held responsible for lost or stolen items during the shipping process. We will, however, work with you and the shipper to resolve any issues through provided carrier insurance.
​
PRIVACY & SECURITY
At Jackson Wade Design, our top priority is ensuring your security and privacy. We understand the importance of feeling safe while shopping online, which is why we have implemented the latest security measures to protect our customers' information. We have carefully selected a host provider that provides us with the best protection available. By choosing Jackson Wade Design, you can trust that your information is in good hands.
PAYMENT METHODS
AMEX | DISCOVER | MASTERCARD | VISA
JACKSON WADE DESIGN GIFT CARDS